Shipping Policy

At Torqen, we’re committed to delivering your orders quickly and securely, so you can focus on performance, not waiting.

Processing Time

• Orders are processed within 1–2 business days after payment is confirmed.

• Orders placed on weekends or holidays will be processed the next business day.

Shipping Options & Delivery Time

• Standard Shipping: 5–10 business days

• Expedited Shipping: 2–5 business days

• Delivery times may vary depending on destination, carrier delays, or customs clearance.

Shipping Rates

• Shipping costs are calculated at checkout based on your location and the weight of your order.

• Free shipping promotions may apply on selected products or order amounts.

Tracking Your Order

• Once your order ships, you’ll receive a confirmation email with a tracking number.

• You can track your shipment directly through the carrier’s website.

International Orders

• We ship worldwide to most destinations.

• International shipments may be subject to customs duties, taxes, or import fees. These charges are the customer’s responsibility.

Lost, Delayed, or Damaged Packages

• Torqen is not liable for delays caused by carriers or customs.

• If your order is lost or arrives damaged, please contact our support team within 7 days of delivery so we can assist you.

Contact Us

For any shipping-related questions, please reach out to our customer support team:
Email: support@torqen.com